Professional, courteous, along with great service.
Been going for at least 3 years. Always helps greatly with services provided.
- John .
7/20/2017
My experience was very positive,employees were very professional and friendly I loved the fact that appointments were kept close to the appointment.
- Tab .
7/13/2017
My experience was very positive,employees were very professional and friendly I loved the fact that appointments were kept close to the appointment.
- Tab .
7/13/2017
Issue Defined and Treatment began Day 1
I was seen on time for my appt. Dr. Arsenault did a though exam and provided the first treatment today. The nurse explained the cost coverages and my portion.
- Bob .
7/12/2017
Professional, Friendly, Courteous
Everyone we've encountered at Colony Chiropractic has been wonderful; we especially appreciate that Dr. Arsenault is genuinely concerned about our well-being; we would highly recommend him for any chiropractic need
- Sandy M
7/12/2017
I went to the clinic feeling very skeptical.,came out feeling like a new woman, thank you Tom.
- Marjorie .
6/17/2017
High quality service, friendly and effective
I will rate your practice as exceptional..........in every way.
I have been to chiropractors for most of my adult life, in many parts of the USA, and I must say that your practice stands high above all others I have experienced. Your gentle and thorough approach to my condition is most comforting and effective in every way. Your office and support staff are very friendly and caring , keep up the good work !!
- ben .
6/13/2017
Very Friendly and Professional
It was my first time here, and the staff was very friendly and professional! They listened to all my issues and concerns.
- Maggie .
6/12/2017
excellent service
from the friendly greeting upon entering the door ,to the prompt little to no waiting to be seen, the thorough and helpful treatment I receive every month from Dr Matt, all the staff do a great job and I have referred colony chiropractic to my friends.
- dixie .
6/5/2017
My experience with Colony Chiropractic has been very positive. Everyone is professional, courteous, and pleasant. One of the aspects I truly enjoy is not having to wait. I usually arrive five minutes beforehand for any of my appointments (doctor, dentist, hairdresser). It is good to know that my time is viewed as important as the professionals I am there to see. I would highly recommend this practice to my friends.
- Brenda .
5/30/2017
Quality service and professional
I have been a patien for 4 year and have excellent results with the treatment provided
- Dan .
5/24/2017
Very friendly
All the people are very accommodating and pleasant
- Sylveen .
5/23/2017
High huskily very professional
Very pleasant
- Sylveen m M
5/10/2017
Excellent treatment Treated with great care
I feel that I have had a relationship with these people for years instead of only two weeks Thank You
- Gary .
5/8/2017
The office staff is friendly and efficient . Dr. Matt is kind and efficient and his treatment plan is helping a great deal .
- Ray M
4/28/2017
Professional, courteous, experienced.
My experience at Colony Chiropractic was reassuring. They are all experienced, courteous, knowledgeable. I am glad that I am one of their patients. Thank you.
- Sandra A
4/28/2017
Dr. Matt Lewis, Alex and the entire staff were respectful and showed me that I have chosen a professionally operated chiropractic office.
- Sandy .
4/28/2017
Professional and very pleasant atmosphere.
I had a very good experience. All the personnel was very friendly and cooperative. The doctor gave me a thorough exam. His assistant was great
- Linda .
4/27/2017
Professional and friendly staff.
The receptionists make you feel very welcome.Tom gives a very through massage. Very happy with my first time visit.
- Donna .
4/21/2017
professional service
I had to fill out paperwork but that didn't take long. The doctor saw me on time, evaluated me, and gave me an adjustment.
- Arlene .
4/4/2017
The whole experience was very positive. From the no-wait time and friendly welcoming services to the well explained and helpful treatments from the doctor and assistant, all was professional.
Excellence throughout.
Thank you all very much !
Louis
- Louis .
3/28/2017
Quality service n professionalism
Tom gave a fantastic massage and zeroed in on what was ailing me.
- E P
3/27/2017
Excellent quality and very professional, but still very friendly.
I have already referred my partner, Julie Southard.
- Phil .
3/24/2017
Received a very thorough massage targeted to my specific area of pain and discomfort. Will return
- Pat .
3/24/2017
Professional, friendly and helpful
First visit.....found the staff very personable and professional. Assessment from Dr. was very thorough. Happy with my first experience.
- Patricia .
3/22/2017
Friendly and caring staff! Happy I found you!!!
Friendly and caring staff. I am new to The Villages, and so happy I found you....I am hopeful that my pain will diminish!
- Tish .
3/17/2017
Friendly and professional service.
I am feeling so much better. Thank you.
- Karen .
3/17/2017
Very professionally runned office and staff
As a first time patient, I was greeted and treated very professionally. The doctor was thorough in examining my skeletal movements and reviewing my health history. Before I left, the staff reviewed the treatment plan. The office is equipped with the latest technology for treating patients. I was very impressed
- Pam .
3/17/2017
Quality service
Tom was professional and attended to my needs
- Eileen P
3/13/2017
Very professional and would recommend
It was very relaxing feel a lot better. Thank you Tom
- Linda .
3/10/2017
Consultation
Staff was efficient and friendly, and the doctor was thorough and caring.
- Tish .
3/6/2017
Everything went well the staff was very friendly and Dr. was very understanding and very easy to explain what is going on with my back.
- Gordon J
3/1/2017
Professional care
The best care available, for any type of adjustments. Modern equipment and methods, help most types of problems. Professional service and a good office staff, is the best available we have found in this area.
- Alice .
2/28/2017
Excellent service
Dr. A. is one of the best the best available. Quality care and modern methods, help alleviate most issues. It is worth the drive, for us to have him treat us.
- Larry .
2/28/2017
efficient, professional service
This is a professional office, with friendly efficient staff, and physicians who listen, and direct care to your specific problem. The office is clean, and they always run on time!
- Maryann .
2/23/2017
Best Service Ever
A wonderful atmosphere..bright, sunny, clean, modern-looking waiting room. Staff very friendly and helpful. Dr. A is an excellent chiropractor with a great bedside manner and always on time.
- Joan .
2/22/2017
Friendly and Helpful
Would not go anywhere else. Everyone is terrific.....
- Carol .
2/22/2017
Great staff including front desk. Dr Lewis was very accommodating when I needed a quick appointment.
- Suzanne .
2/17/2017
Very impressed
Everyone is very friendly and helpful. Didn't have to wait, the Doctor was right on time. He spends as much time with you as you need. I would recommend this doctor
- Janet .
2/13/2017
Excellent service very professional would highly recommend
- marie .
2/13/2017
Very professional
Found the staff very welcoming, and the doctor knowledgeable. Liked the fact he didn't immediately try to do any adjustments before reviewing my X-rays and MRI.
- Kay .
2/2/2017
I had never really believed in chiropractic care, though my mother had suffered with severe back problems and surgeries. When Dr. Arsenault was recommended by a trusted friend and yoga teacher, I decided to give him a try. What I've found is that he can correct a problem if I am in crisis and prevent a problem with my back by monthly visits. I've learned that the spine is the most important part of our body. Without proper maintenance, I cannot live an active, happy life as both a tennis player and golfer. Give it a try!
- Linda .
1/28/2017
Professional and friendly service
Dr. Arsenault and staff are top notch. I highly recommend.
- Michael C
1/26/2017
Keeps me limber
Always feel better after visiting with either doctor. Thank you all for doing a great job to keep us fit and active.
- Jill .
1/24/2017
Feeling much better
Excellent service and professional experience. Great find here in the Villages.
- Paul .
1/23/2017
Very Pleased
I have been very pleased with the service and care I have received at Colony Chiropractic. Dr. Arsenault has made me feel much better and his staff is very polite and professional. I would highly recommend them. I have tried other chiropractors closer to my home, and he is worth the drive.
- Kim C
1/23/2017
Very effective
I was treated promptly and efficiently with gentleness. I have been a patient for nearly 3 years and have always been very satisfied.
- Suzanne .
1/18/2017
As always I get great care, the staff is friendly and very helpful.
- Thomas .
1/18/2017
Professional, on time, excellent care
I love going to Colony Chiropractic. I may be retired, but I'm busy and often have a tight schedule. Colony Chiro is always on time - if not early - for my appointments so I can continue on my way.
- Joan .
1/18/2017
My first visit was a good experience. The only thing I would recommend is that the charges are totally clear in the beginning. I was expected to only pay a co-pay of $50 and when I checked out there were extra charges that were not mentioned before. Other than that the staff and doctor were great. The office is nice. Looking forward to my next visit.
- Terri .
1/16/2017
Professional, Friendly and very helpful
Positive and friendly easy to talk to and always a smile as if you are the special one that everyone knows. Wonderful and thoughtful care from the Doctors every visit. Everyone appears to have a caring spirit of love as they care for the patients. Just walking into the office provides a feeling of comfort and security knowing that the time you spend with each employee and Dr Arsenault you have 100% of their attention.
- Debbie .
1/13/2017
Terrific
Everyone there is fantastic. ....so happy I found them! !!!!!
- Carolyn .
1/13/2017
Professional and pleasant
I was treated in a timely manner and the doctor addressed my concerns about my health in a caring manner
- Martha M
1/10/2017
Very high quality
I am doing better each time
So happy I found this Doctor .
Everyone is very pleasant and helpful.
- Reatha .
12/21/2016
I was welcomed professionally and friendly and everything was explained to me as what to expect.
- Louis .
12/15/2016
Front desk staff very friendly and professional
Appointments are always on time. The physicians - Dr. Arsenault and Dr. Lewis are thorough in their explanations of the chiropractic care they provide. Tom, the massage therapist, is excellent and works put all the kinks.
- Cindy S
12/12/2016
Wonderful Doctors and staff! Thank you Dr. A you made my day! I feel so much better!
- Sallie L
12/7/2016
The quality service provided by Colony Chiropractic is excellent. The staff and doctors are very helpful and professional. I have had need of their services since they opened in colony plaza. They have helped me continue to be active and enjoy my life. I can't thank them enough.
- Leonard .
11/30/2016
Professional staff
Very friendly and helpful
- Jim .
11/29/2016
Professional and friendly
Great first impression.
Look forward to my next (real) session.
- Greg .
11/29/2016
Professional and friendly
Tom gave me a great massage. I am getting a follow-up with him right after Turkey Day!
- Greg .
11/17/2016
I found my appointment today to be on time, courteous and informative.
- Dot b .
11/15/2016
The whole office is wonderful. I changed my appointments several times and they were do pleasant to accommodate my requests. I would call myself a pain in the ass person for making all those requests. They just smiled and said no problem.
I am excited about my treatment since my back has hurt for over thirty years. The Doctor is very good. I would recommend this office to anyone who needs help. I have even talked my husband in to going and he never goes to a Doctor.
- Vicki .
10/21/2016
Very professional
Office staff very friendly, helpful. Clean office. Would recommend this office
- Kathy .
10/20/2016
They know their stuff!
Everyone is very professional and friendly but make you feel special. I always feel better when I leave because I feel better. Try them! !!
- Carol .
10/19/2016
Down to earth explanations
It was easy to get an appointment. Dr. Lewis took his time to get to know me, my issues, and my concerns. His explanation of Medicare was extremely helpful so I could know what to expect - what they paid for and what they didn't. Although he ordered X-rays and I had to come back the next day for a manipulation, he gave me an electrical stimulation treatment that lessened my pain. Thank you Dr. Lewis for truly caring about me.
- Sue Ann .
10/18/2016
I had been having significant back and leg pain from excessive bending calking our pool cool deck. One session with Tom significantly reduced both. Thanks Tom.
- Paul .
10/13/2016
Quick service and friendly personnel, help make whatever your going thru ,easier!!
I just what to compliment the staff. They always make the experience more bearable.
Clean facilities are always important and I feel you have meet the standard I feel are imparative
Great Job!!
- Rita .
10/13/2016
Professional and friendly
The doctor performs a thorough exam in preparing a treatment plan, answering all questions
in a non-hurried, friendly manner. The support staff is wonderful, going out of their way
to make sure you are comfortable. Pricing is very competitive. Highly recommend.
- Jon G
10/5/2016
GREAT
Problems getting solved. Good!
- Jack .
9/24/2016
Great staff
Being new to the area, I didn't know anyone to help me with my lower back pain. I gambled and won! Everyone is so knowledgeable and friendly. We developed a game plan and I'm feeling better already. Thanks!
- Jeff .
9/16/2016
Friendly staff and good service
- judy .
9/16/2016
First Visit
First visit was a good experience. Looking forward to getting results about my complaint Ang getting psinfree and mobility restored.
- Jack .
9/14/2016
Very thorough.
I was impressed with the staff's friendliness and concern for my health issues. The doctor listened, asked appropriate questions and came up with an action plan.
- Jeff .
9/7/2016
Helpful friendly treatment.
Very professional treatment for my bad back.,
- Howard .
9/2/2016
The doctor and the staff were very thorough in diagnosing my ailment.
- Ernest .
8/27/2016
everyone was great
- martin .
8/8/2016
Five star it was great.
I was very satisfied with the exam and treatment,-- followed Dr. A, advise to ice afterwards.
- Loretta .
7/27/2016
Very professional/friendly office
This was my first visit to this office. Very pleased with the service I received. Will definitely return.
- Patty .
7/26/2016
Impressive patient service.
Service was very timely and without any long waiting. A welcome change from most office visits elsewhere. The doctor and staff were all very cordial and professional.
- Alan .
7/14/2016
Pleasant
Everyone in this office puts their patients first..... Could not ask for a better team! They all go above & beyond to make their patient comfortable & make sure they understand their treatment plan. You don't spend time waiting, very efficient office. Easy check in, very clean. But the best part is the treatment plan works....
- Marsha D
6/29/2016
Highly professional, personable service, and immediate attention.
Provided a detailed assessment of my physical difficulties and recommended a plan of action to bring some relief to my feet and hands.
- Ron .
6/28/2016
Had massage and rate it high
Good experience, On time, professional from registration to massage therapist
- Barry .
6/23/2016
High quality treatment
I appreciated the presentations and education given by Dr.Arsenault that described and showed my specific problem.
The 2 young ladies at the front desk are a pleasure. Always have a smile and a kind word to say. Also they are right on top of the treatment phase specific to them.
Dr. Lewis (I think is his name) also meets the high caliber set by your practice.
- Cathy .
6/22/2016
Positive Experience
My visits to Colony Chiropractic have been a very positive experience. From the first time I entered the front door I have been greeted by very friendly employees.
The doctor took his time explaining to me my condition and what treatment he would recommend to help me get better.
I feel very comfortable with the doctor who does my treatments. He is knowledgeable and considerate.
- Nancy .
6/22/2016
Professional and pleasant staff
For my first ever chiropractic care experience, I find Dr Arsenault and staff to be extremely professional. Skilled at providing essential information regarding your injury and the therapy recommendations. It is to soon to remark on my progress except to say I feel less pain on my way out then on my way out.
- Mary I
6/22/2016
I was very pleased with this experience from the moment I entered the office. Everyone was very helpful and professional.
The doctor took time to find out what was bothering me and took very precise notes.
So far I am happy with this practice.
- Nancy .
6/13/2016
the staff is friendly and makes you feel at home, the Doctor listens and comes up with what would for my problem.
- Donna .
6/1/2016
Friendly, competent and most helpful
Everyone within this organization is extremely polite and friendly. Services are explained in great detail and they have helped me tremendously. Highly recommend them.
- Gina .
5/27/2016
The Dr.'s and all the staff are very customer friendly, very efficient and courteous.
- Steve .
5/20/2016
Fantastic First Visit
Everyone is extremely friendly and pleasant. The doctor explained everything in great detail and office personnel was very thorough on insurance coverage, etc. Facility is extremely nice and clean. Very welcoming!
- Gina .
5/19/2016
Excellent professional, friendly service
I have treated at Colony Chiropractic for several years. Dr. Arsenault has done an outstanding job of treating me. He has given me complete relief from a neck problem I have had for some 40 years and is now treating me for a lower back problem. He is the best chiropractor I have ever gone to. I would not hesitate to reccomend him to anyone.
- Merrill .
5/10/2016
Highly professional and courteous.
In the beginning, I was told how the time would be used as well as the cost of each appointment. The Dr. gave a very thorough exam and reviewed all the MRI's and X rays. A protocol was set up to meet my specific needs and future appointments established. Very satisfied with the whole experience.
- Steve .
5/10/2016
visit 5/5/16
You have provided care for me during my rough times and the not so bad times. We have been together nearly four years. First, let me say that if you were not quality, I would not have stayed with your practice. I have!
This was my first visit since 12/15 The staff has changed, except for Tom, Doc., and Carol. All three welcomed me as an "old friend. But I must say that I missed Brenda, who would send me little notes to remind me of appointments. However, I will say that the new staff did not skip a beat with quality nor warmth and welcoming. Dr. Arsenault is building a great practice. I rated you a 4 star, only because you should always strive to be better.
- Bill .
5/9/2016
very friendly and professional, great care and attention to my concerns
- dixie .
5/3/2016
Whole experience
Massage was best in years. Dr.and staff very good.
- Linda .
5/3/2016
Professional and efficient
Front Office is very friendly and very happy with treatment given by professional doctor. Caring atmosphere. Will continue using this office.
- Dianne .
4/29/2016
Very good and informative first appointment.
- John .
4/20/2016
EfficiencyWorks
The entire staff at Colony-Chiropractic is efficient and courteous.
I am a new patient and am very impressed.
- Douglas .
4/14/2016
My First Visit
I was pleased to the detail of my first visit. I have been to over six chiropractors over the years. I was impressed that the Doctor listened real well to my situation and I hope to get some relief of my neck pain.
- Arthur .
4/13/2016
New Client
Today was my first appointment for a massage with Tom. It was an amazing experience . After moving from CA it had been 90+ since my last massage. I will be regular client from this day forward.
- Nancy .
4/11/2016
High Quality, Professional and Friendly Staff
Professional, on-time, efficient appointment. Treatment helps my lower back issues
- Ritt .
4/11/2016
Very friendly and professional
Everyone very helpful.
- Douglas .
4/8/2016
Another great massage
Good job Tom...
- Loretta .
4/6/2016
Exceptional
- Beverly .
4/5/2016
As I have always been skeptical about chiropractic care, I was hesitant to try it. But my husband has been going to Colony Chiropractic for a long time and it has really helped. So I decided it a try. The staff if very nice and helpful. Dr. Arsenalt explains everything in a very easy understandable way. Although I've only had a few treatements, I already feel improvement.
- Betty .
4/3/2016
Massage
Tom was great with the massage...feeling good...he sure knew how to work the muscles...can't wait for the next appointment
- Loretta .
3/29/2016
Maintenance appointment today, went well.
- MaryAnn .
3/28/2016
Professional
Very professional staff. Doctor spent plenty of time and explained how we were going to proceed. Did not rush thru the exam.
- George .
3/25/2016
Consistent friendy and professional care
I have been a patient for over a year. At each visit, I am welcomed in a friendly manner and I have a very short wait time for treatment. I receive a monthly adjustment and electro-stim treatment. Dr. Arsenault and his staff are extremely competent, professional and friendly.
- Richard .
3/23/2016
polite, friendly and knowledgeable professional and staff.
- john .
3/15/2016
They helped me a lot. Very experienced and enjoyable.
- Robert .
3/10/2016
Back not as tight or stiff prior to today's visit. After next visit I will continue one monthly visit each month.
- Frank .
3/10/2016
Professional and Friendly
I have felt much better since my last appointment.
- Janet .
3/5/2016
Appointment went well and employees were nice.
- James .
3/3/2016
quality service, professional and friendly
pain is decreasing after ever visit.
- KAREN .
3/1/2016
Professional and efficient service.
Sign in procedure efficient and informational for office/doctor use prior to same day treatment. Welcome and friendly greeting. Staff exhibited professional and thorough evaluation, treatment, and comfort of patient. Very little wait time in seeing doctor and ensuing recommended procedures in treatment area. Identification of personalized treatment plan based on factual knowledge with options available for client input/choice. Time taken by doctor for thorough review of treatment plan and progress during each visit.
- Lynn H
2/24/2016
Friendly, good facility,good service from receptionist, good treatment.
Would definitely return as needed.
- Nancy .
2/16/2016
Very professional
Staff took the time to explain complete process as wll as contacting Insurance CompAny to confirm and later explain coverage. Examination was thorough with explanation for every procedure. Diagnosis although preliminary was easy to understand.Final determination and treatment plan pending results of X-ray Temporary treatment recommended until final test results.
Dr.Hardy was most thorough in explaining every fetal as it was performed,patient and understanding . Over all,high marks .
- Anthony .
2/11/2016
Professional and Friendly
Great service. Professional and friendly staff. Would definitely recommend it and will return soon. I went for a massage. Tom was professional and thorough. Great job!!
- Carolyn .
2/6/2016
Always feel welcome
I have been going to Colony Chiropractic for over 2 years for either a specific treatment plan or for maintenance. Dr. A. always fixes whatever is wrong. Staff always makes me feel welcome and remembers my name. People really care about you and your health here. Never have to wait for treatment. Can't say that about any other doctor's office.
- Pam .
1/27/2016
Good quick service - all ladies are very friendly.
- Raymond R. .
1/27/2016
Professional and friendly.
Great massage. Helps tremendously. Thanks
- Carolyn .
1/27/2016
I am a full supporter of Colony Chiropractic. When I started going there my back was in bad shape. Now, after treatment for over a year I'm in great shape!!!! Dr. A and his staff are the best!!! I wouldn't go anywhere else.
Calvin Warren.
- Calvin .
1/25/2016
Knowledgeable Chiropractor
Dr. Arsenault is a knowledgeable chiropractor, using state-of-the-art equipment. He has helped me by adjusting my spine-- particularly my SI joint-- and by providing me with a belt, which offers support to that area when I play sports and vacuum. He is concerned about the over-all body, offering plant-based supplements and a message therapist on the premises. The office staff is friendly and competent, which is an added bonus!
- Linda .
1/20/2016
Everything is going good I feel better already
The dr and the staff is very nice and friendly
- Gladys F .
1/18/2016
Dr. Arsenault is very good! We've been seeing him for almost 8 yrs.!
My usband & I feel great after an adjustment, once a month!
The staff is very friendly & helpful!
- Pat .
1/18/2016
As always the best in service
- Thomas .
1/18/2016
My Favorite Chiropractor!
Office staff is the best, and the Doctor is even better. It's a pleasure to go in for a treatment, I always feel better because of it.
- Carol .
1/16/2016
Glad I found them!.
Front desk staff are exceptional, they always do their best to get me an appointment that works with my schedule. Dr. Is kind, gentle and thorough.
- Suzanne B
1/11/2016
Professional and friendly
The staff was extremely pleasant and efficient with both each other
and patients. Was seen promptly for appointment and Doctor was
thorough and explained in a manner that was understood.
- Nona Lee .
1/11/2016
OK for he first visit
No copy of bill received and Carol did not give me a copy of signed paper work. The computer portal did not work.
- VCarol .
1/10/2016
Everyone is great . They are very caring. I do feel better.
- Gladys .
1/8/2016
Staff Very Friendly
Staff is very friendly and I never have to wait long to see the doctor. The doctor always seems to help me and is very friendly.
- Marcia J .
1/6/2016
I always feel like I'm at home. Everyone is friendly and caring.
- Joan .
1/6/2016
always have a positive and friendly exeperience
- Roberta .
1/6/2016
This was my first experience with Colony Chiropractic Services. I found all staff to be both friendly and professional. Dr. Tracy Hardy conducted an initial exam to try and find out what was causing my lower left back and sciatica nerve problem. After my exam I was sent to get xrays done on my back and left side, which will be reviewed by Dr Hardy and discussed with me tomorrow at 10:00 A.M. We then will hopefully be able to come up with a plan to treat my problem. I think it's to early to ask me if I would recommend your business to a friend.
Dave
- David .
1/5/2016
Staying aligned
It is always a good experience to have my spine gently aligned and stimulated.
- Georgina .
1/5/2016
Licensed Massage Therapist
What a workout! And we're talking about TOM SPINELLO, the Massage Therapist at Colony Chiropractic. After he untwisted all my bunched-up muscles, I'm sure He was going to need a massage!
His work was well-done and in a professional atmosphere. Advise him of special area that needs attention and he takes care of business - and care of you.
Second visit it was and will sign in again.
- Mark .
1/4/2016
Exceptional service with friendly and helpful support staff. I would highly recommend this business to anyone looking for Chiropractic and related services.
- Debbie .
12/31/2015
knowledgeable, listened to me, told me stuff I didn't know
I was very impressed with Dr. Arsenault's knowledge, and interest in the whole healing process, not just one adjustment. Love the treatment, but it stirred up a lot of pain. I am very hopeful that his combination of the adjustment, the treatment, the supplemental calcium, and the suggestions regarding exercise and items to avoid in my diet will contribute to an improvement in my condition.
Thank you for the opportunity to recommend this doctor.
- Constance .
12/30/2015
Professional service. Friendly staff
Dr Arsenault is very thorough and efficient. Gets to the source of the problem and gets it corrected. I have been going on and off for several years and have always had great service and care.
- Nancy .
12/30/2015
Professional and Friendly, Good Atmosphere.
Staff was very helpful and Dr. was very knowledgeable.
- Charles .
12/29/2015
Office Staff
I must say the office staff is very professional and one of the most pleasant and friendly office's I have been in.
- Lou .
12/29/2015
Visit
My first visit I understand being just a consultation and having x-rays. However the next two visits was spent with to much explaining what should be done which I felt was very unnecessary. Finally the fourth visit the Dr. reviewed my x-rays with me and explained her plan of action. I don't understand why this wasn't done the second visit. After three treatments I am in more pain than when I started and hope the next few will show some results.
- Loellen .
12/29/2015
friendly people, great service
very efficient support staff and very competent Dr. that has a good, capable associate Dr. to help out.
- GREG .
12/26/2015
Massage by Tom
Tom is very experienced and knowledgeable. He has the strength to really work out muscle issues on ones' body. Tom informs his clients issues are and what he will do to make corrections so that you can continue the life style on is accustomed too. I would recommend anyone to seek Tom's help in correcting their problem.
- Kenneth .
12/19/2015
Very satisfied with the professional, friendly, attentive service.
- Sandra .
12/18/2015
quality chiropractis
Dr. Arsenault and his staff are always professional. He takes time to explain what is happening and lets the patient know what needs to happen to feel better.
- Robert .
12/18/2015
chiropractic treatment
Desk staff was courteous, treatment was thorough. I did not like having to wait 15 minutes for a treatment that took about 5 minutes.
- M .
12/18/2015
excellent expericence.
Staff was very efficient and friendly. Doc was on time and very informative.
- Lee .
12/17/2015
Very detailed and explaining the condition
Everyone was very professional. Felt that my neck issue can be resolved.
- Richard .
12/16/2015
I go for adjustment every other week... it has helped me so much... my neck and lower back pain is completely gone.
Very professionally run office.
- Lou .
12/15/2015
BIG HELP
Look forward to the help that the treatments give to me. I recommend to all my friends, especially if they have back pain.
- Lynn .
12/11/2015
High quality service, professional and friendly
I have been going to Colony Chiropractic for about 2 1/2 years and feel like I am part of a family. I find the staff to be friendly and very competent and Dr. Arsenault is really great with his adjustments. The massage therapist, Tom, is excellent. The past massage therapists have also been very good. All in all it is a great experience each time I go there and I walk out better than when I came in.
- Judith .
12/11/2015
Great patient care and always on time
Dr. Rob is very considerate and listens to my issues. I really like his protocol and instruments used in making adjustments.
- Don .
12/11/2015
Professional. Informative.
- Lou .
12/10/2015
I called for an unscheduled appointment and was seen the same afternoon. As usual I felt some relief from pain after the chiropractic treatment. It was followed with instructions for care upon returning home. This was all done is a very pleasant, caring professional office. The staff are warm and proficient. It is a pleasure to be treated by Dr Arsenault and his staff. I feel listened to and my back has never been so pain free as from his maintenance care. A variety of services are offered as well to complement the chiropractic care.
- Joan .
12/10/2015
Massage by Tom
Tom is a wonderful massage therapist....however, when it say $75 for one hour, I want one hour of a MASSAGE! The massages that I have had are DEFINITELY NO LONGER than 45 minutes and that is NOT right!
Also, when you are under the blanket and it is time to flip.....EVERY therapist holds the blanket on the left or right side of the table....Tom holds it up by your head and asks you to flip!!!! I personally do not like that...it is not how you have your naked client flip on the table!
- Noname .
12/9/2015
First time visit and very impressed with friendly staff and care by Dr.
- Jacque .
12/7/2015
Staff are always and professional
I have been a patient for over a year and am very pleased with the service provided.
- Cindy .
12/2/2015
Massage
Having 2 trouble spots, Tom did an awesome job massaging the areas that I needed. He explained every thing in terms that I could understand.
I feels so much better and I will be going back to further improve my muscle issues.
- Erin .
11/26/2015
First Appointment
First appointment went well. Time will let me know, if the appointments will help.
I found the office persons to be pleasant and helpful and organize.
Web site is nice, but one of my allergies I listed, was not included in the web site.
I can't recommend them yet, as I have only had one appointment.
- Marie .
11/17/2015
Friendly, Warm, Professional and Effective.
The Title says it all. Keep doing what your doing.
- Paul .
11/6/2015
massage, fantastic
- Karen .
11/5/2015
Simply the best
- William .
11/3/2015
Staff very professional and friendly.
Explanation of insurance and payments, top notch.
Felt very relaxed as a new patient.
- Chris S
10/31/2015
Colony chiropractic
Staff was professional, helpful, knowledgable and patient.
Office was well organized, neat.
Technology used was advanced and helped the doctor evaluate our back issues.
The chiropractor has a nice manner, extremely knowledgable regarding treatments.
- Deborah .
10/12/2015
Had not visited in a long while. Everyone was professional and kind as always!! Had a fabulous massage and booked another one! Thanks!
- Denise .
10/12/2015
Everyone was courteous, kind and professional.
The doctor was knowledgeable, answered my questions and gave me all the time I needed.
- Linda L
10/8/2015
Friendly and professional staff.
- Jeffrey .
10/8/2015
yes
everyone seem friendly and organized
- Karen N .
10/7/2015
Carolyn Leis
First visit and everyone was delightful to and helpful.
- Carol .
10/5/2015
Happy as always
The Colony Chiropractic Team is Outstanding. I have already recommended them to several of my friends!
- Linda .
9/30/2015
Glad I found them Dr hardy is awsome
- kathy .
9/24/2015
Very pleased with the doctor and staff. They are professional and capable.
- Mary B
9/23/2015
Grrreat First Visit
I know how important routine Chiropractic is for our physical, mental and emotional health. When I first experienced the Pulstar technology (from another Dr.) I was amazed at the difference it could make. So, I was very excited to find that Colony Chiropractic utilizes this same technology. My first visit was with Dr. Hardy. She was extremely thorough and compassionate. I'm looking forward to to my future visits.
- Linda` .
9/22/2015
Gettin' better
This is a well oiled machine. Keep it up!
Captn Ken
- Ken .
9/17/2015
Very pleased with first visit.
All personnel did a great job. Look forward to being helped by them.
- Mary B
9/16/2015
The staff is more than friendly. I was met by a front desk staff member who explained the procedure. I would highly recommend this practice.
- charlotte .
9/16/2015
office
everyone in the office is very nice and very professional-it's always a pleasure to go there. I know I will be treated well
- Kathy .
9/16/2015
Would definitely recommend
- Pat .
9/15/2015
I felt Dr. Arsenal was thorough in the exam and was satisfied that he would be thorough to determine the best course of action to fix the problem I had.
- Tina B
9/12/2015
I was very impressed with the congenial staff, the environment ,the available up too date equipment and the Doctor who took the time to explain how the body works and what conditions lead to problems with the skeletal system, etc..! Impressed!
- Sharon .
9/8/2015
Great first-time experience
Impressed with the first-time patient procedure. They performed range-motion and other tests to see where I stand and that was never even addressed at last chiro office. Very happy with Dr. Tracy, as she listened to my issues and explained what she was going to do today as well as in the future. Instead of insisting I have new x-rays, she just went into her database and extracted them from the image company and thus, saved me money. Overall, very happy with the service and look forward to continuing my visits there.
- Gary .
9/2/2015
The visit couldn't have been any better
- LYNN .
8/31/2015
High quality service, friendly helpful staff, very knowledgeable doctors.
After 2 visits I finally have relief in my back pain. They make you aware of your problems and teach you how things work and what they are going to do to help and what you can do to keep your back healthy.
- FAYE .
8/27/2015
I was very pleased on my first visit. Everyone was pleasant.Dom
- Dominick .
8/25/2015
Very professional, courteous and efficient staff
The entire staff was great. From the initial greeting and new patient paperwork, insurance explanation to the Doctor.
- Craig .
8/20/2015
The Jury is still out.
This vivit was better than the first one. Tracy has much more personality, compassion and understanding than Dr. A.
- Michael .
8/20/2015
I felt better when I left than when I came in.
- Rebecca .
8/18/2015
My first time . Was impressed with the timeliness and service. Dr. Hardy was very nice. Am looking forward to a long term relationship with your company.
- Joyce .
8/14/2015
This was my first visit with a chiropractor and I was a little nervous, but I felt at ease as soon as I walked in. The office is beautiful, and the staff is very friendly. I can't wait to go back!
- Jaimie .
8/13/2015
Very professional and caring
I am encouraged after going to Colony Chiropractic for a short while that Dr. Arsenault is willing to try a variety of treatments to alleviate my pain. He also listens to how I am feeling and takes the time to explain my condition and treatment plan.
- Kim .
8/5/2015
Felt very comfortable through the whole process ,Everyone professional at what they where doing and friendly. Very concerned about my health and problem about my back.
- Gary .
8/5/2015
Everyone was professional and very knowledgeable of their job. Friendly atmosphere. Job very well done!!!
- Steven .
7/28/2015
This was my first treatment and it was GREAT everyone there is just over the top mainly the Doctor
- Robert .
7/17/2015
Excellent care on short notice as I made my appointment for 8:00 the preceding day at 4:30
My exam was thorough and subsequent treatment was carefully explained as it was my first appointment with this practice Br
- Brian B
7/9/2015
Great team
Having just moved to The Villages I was in need of a Chiropractor. Thank goodness I found Dr. Arsenault. He and his team are knowlegable, carring and professional. He has helped me tremendously and recommend him to anyone in need of chiropractic care.
- Maridon .
7/8/2015
Very pleased
Easy scheduling and minimal wait. Treatment excellent, fully explained, and technology impressive. Felt much better very quickly. Highly recommend!
- Beth .
7/2/2015
New Patient
As a new patient I was impressed with the quality of care I received from Dr. Arsenault, his assistant and staff.
- Maridon .
6/30/2015
Great job with professional attitude by all
I have been with many chiropractors and Dr. Arsenault was one of if not the best chiropractor I have every had. He performed the adjustment with something a machine I have never seen as well as manual adjustment. Great job and I would recommend his services to anyone with a neck or back problem.
- Rod .
6/30/2015
good
sure made a difference
- Joe .
6/25/2015
Comfortable setting
Tom is very professional and is working wonders with my muscles.
- Judy .
6/11/2015
Very good
Care is directed towards my needs. Dr. always works on your specific problem.
- William .
6/5/2015
Very friendly and professional .
Thomas was very professional and friendly. I would recommend Colony Chiro to my friends.
- Anne .
6/5/2015
Excellent care!
Everyone is professional and caring.
- Mary Anne .
6/4/2015
!st treatment after a 11 mo absense
Don't wait this long between visits. My treatments were spot on and I immediately felt better. The Drs. back procedures were directed at my lower back and neck pain. An additional neck procedure stopped the pain immediately. Left the office mare relaxed, agile than when I entered.
- Tom .
6/4/2015
After only 2 visits I have enjoyed the most wonderful massage I have ever had.
I have enjoyed and benefitted from the very professional massage by Thomas Spinello.
- Helga .
6/3/2015
Welcoming & Professional
Friendly reception and immediate attention. As a new patient, the time completing forms and awaiting exam was minimal. Dr. was very friendly, professional and thorough. Its sometimes uncomfortable seeing a new provider but not in this case.
- Judy .
6/2/2015
CHIROPRACTIC IS A MOST
IF YOU ARE LOOKING TO GET STRAIGHT COLONY CHIROPRACTIC IS THE PLACE TO GO. THEY ARE GREAT. FRIENDLY STAFF AND PEOPLE THAT KNOW WHAT THEY ARE DOING
- LINDA .
5/29/2015
Friendly, professional service.
I was very satisfied with the thorough exam in a caring environment.
- Mary Anne .
5/28/2015
New patient care
I was treated punctually and with a very personal manner. All policies regarding insurance were explained fully and to my understanding. Dr A was pleasant, listened to my explanation of my issues. He will review my information before performing a treatment, which I think is of utmost importance! They were able to get me an appointment for treatment quickly. Off to a good start!
- Donna .
5/27/2015
Looking forward to feeling better...
After my initial visit, I was pleased with the treatment I received and thought I felt somewhat better than when I arrived. Since it was my first treatment, I didn't expect any significant relief at first, but was pleasantly surprised that I did feel better. Hopefully, with follow-up treatments I will be able to function without as much pain.
- Marjorie .
5/18/2015
Full therapeutic massage was amazing.
I am on the road to recovery and have already recommended Colony Chiropractic to a friend.
- Debbie .
5/16/2015
Great first visit.
Professional and reassuring about my problem.
- Cathy .
5/15/2015
This was my first visit to a chiropractor since moving to Florida about a year ago. While the approach here is quite different from my experience in NY, I must say that I was treated very professionally and I felt that my care was important to everyone in your office. I also liked the fact that I felt that my treatment was individualized. I look forward to feeling better with continued treatment.
- micharl .
5/9/2015
VERY PROFESSIONAL
DR AND HIS TEAM ARE VERY FRIENDLY, EFFICIENT AND MOST OF ALL KNOWLEDGEABLE AND PROFESSIONAL
- STEVE .
5/7/2015
First appointment.
It was my first appointment and my first visit to a chiropractor. The meeting was pleasant and the Dr. spent quite a lot of time with me. I Iiked him very much and I am looking forward to my next meeting on Tuesday. Hopefully I will have more to say after the meeting.
- Julia .
5/4/2015
staff very knowledgeable, very attentive and provide a soothing environment for treatment
- Dixie .
4/23/2015
Nice atmosphere office
The office is well organized and the staff is friendly. They run on time which I think is important. The chiropractor is very knowledgeable and explains the procedures well. They offer Pulstar, disc decompression, and electro-stimulation. If you are a new patient, there is a short videopresentation about the spine and nervous system that is helpful. I have been there 4 times with more appointments scheduled. The treatments are helping my lower and mid back.
- Arlene D .
4/14/2015
Top notch chiropractic office and staff
I had the best chiropractic exam ever and my first treatment went well. I'm looking forward to my next visit.
- Arlene D
4/6/2015
Awesome
I started going to Dr Arsenault a while ago for my spinal stenosis which causes numbing and tingling if I would walk too long. His treatment was spot on and I now just go for maintenance to keep everything good. I am very pleased with the Doctor and his staff is also outstanding. All are extremely nice to deal with. I would definitely recommend Dr. Arsenault and Colony Chiropractic.
- JoAnn .
4/4/2015
I was very pleased with the Doctor and the Staff. The Staff were pleasant and
efficient. I was not left waiting. I have some relief in just 2 visits. I am confident
the results will be good when my treatments are completed.
- Carolyn .
4/2/2015
Good
So far very pleased.
- Mary B
4/1/2015
I was very impressed.
- Vernon .
3/31/2015
Got waited on right away with treatment. Hope 1 feel better soon.
- Charlene .
3/26/2015
Welcome
I felt really welcome and comfortable.
My concerns were addressed, all my questions answered.
- Julie .
3/25/2015
Seems To Be Helping Back Problems
Only been for a few adjustments, but they seem to be helping my back issues.
- Ritt .
3/25/2015
I had relief rightaway
I could not put my Left arm behind my back when I got to the front desk to pay for my treatment I pulled my wallet from my left rear pocket with out pain I recommend this doctor and staff to everyone
- john .
3/24/2015
I felt very comfortable there the staff was very helpful and polite polite they were busy but yet friendly all in all I had a great experience I would like to recommend them to any one who needs a chiropractor
- john .
3/24/2015
Excellent as always
The only Dr. that has been able to adjust the atlas portion of the neck correctly. Excellent practice and staff.
He was outstanding at his previous practice also and we decided to change to this location when we found out he opened a new office.
- Larry .
3/24/2015
Excellent Service and Professionalism
All staff were pleasant, friendly and courteous. Doctor was thorough and very professional.
- Ritt .
3/17/2015
My Initial Visit
The Staff and Dr. Arsenault were very friendly and helpful on this my first visit to your facility. I am looking forward to my next visit to learn the results of the medical imaging. Thank you for a pleasant and informative experience.
- Ann .
3/16/2015
Instant relief
I went to the Dr. when he was at Davis Clinic and he always did a great job for us. We have been to two different Chiropractors since then, but did not experience the relief prior to going to Dr. A.
Now that we have found this office, I will have my wife switch also. He is the only one in Florida that we have gone to, that can adjust the atlas issue I have and repair it.
Excellent practice and we would highly recommend it for any one with related issues.
Larry Orr
- Larry .
3/11/2015
I was impressed with the kindness & professionalism toward me. I feel confident that there will be healing with you people. I look forward to the treatments that will help me heal. You were recommended by a very competent orthopedic physician, so I feel I am going in the right direction for getting well.
- Phyllis .
3/10/2015
Much needed help
Always a pleasant experience.
- Richard .
3/9/2015
Busy - friendly!
After my third visit I have found the entire staff
professional, friendly and competent. It was a very
busy place today and everyone worked together to
keep things running smoothly!
- Betty .
3/6/2015
massage
tom was great...but still need to c doc
- Carole .
3/5/2015
2nd appointment
Just went in for an alignment today.
- Mary-Ann .
3/4/2015
My first experience with the Colony Chiropractic was when I experienced my automobile accident two years ago and had to go for therapy sessions to help my pain in the lower back and neck areas. I still continue going after my incident involving my car accident. The gals there are most professional and courteous which makes you feel right at home and comfortable. The doctor is most professional and has helped me tremendously. However, my experience with the massage therapist at Colony Chiropractic leaves much to be desired. Found him very unprofessional in his manner and a lot to be desired as a massage therapist. I have had massages here in the Villages for sometime and several years up in the Northeast........ I would NOT recommend this particular massage therapist to my friends or anyone else in the Villages.
- Marilyn F
3/4/2015
Excellent staff and service.
- Stephen .
3/3/2015
neck and back pain
GREAT GREAT CAN'T WAIT FOR MY NEXT APPOINTMENT
- ted .
3/3/2015
Very Pleasant experience!
They were very punctual and thorough. I've never had a chiropractic office send so much time talking to me and examining me to determine the problems.
I really appreciate all that they did, and look forward to my return visit.
I would definitely recommend this office.
- Frank .
3/2/2015
Great massage
I always feel so much better after Tom works his magic. And I feel better as days go by.
- Cathie .
3/2/2015
Professional office
Dr. Arsenaud professional. He is very thorough,band explains everything using models and easy to understand explanations. He tries to answer all my questions.
Dr. Mayo is very professional, as well. He was quite informative.
- Pam .
2/26/2015
Professional and courteous staff. Dr was thorough and pleasant in evaluation and explaining procedures.
- Stephen .
2/23/2015
I was very pleased with my visit on Friday. There was no waiting from one room to the other and i was always had someomne informing me what whould happen next.
I would certainally recommend you to my friends.
- Ramona .
2/21/2015
The treatment is working!
The staff are all very courteous and considerate. Dr Arsenault knows what he's doing and applies his expertise very well.
- Michele .
2/20/2015
From the office to the therapist
My first visit and a very high bar was set. Pleasant front office and very informative staff. I am confident I am in good hands and will soon be back in the fairway playing golf. Ok maybe the rough but enjoying myself non the less. Thank you all.
- Paul .
2/20/2015
Great visit
- Lou .
2/19/2015
It was great!
The masseuse helped me understand my pain... the intense massage helped greatly
if I lived here, I would have a regular monthly or bimonthly appointment....
It was one of the best massages I have had.
- Anna .
2/18/2015
First appointment
Very professional staff. The doctor asked lots of questions, and listened to me. I have hopes that he willbe able to help me.
- Pam .
2/17/2015
Progress!
The team at Colony Chiropractic adapted my treatment based on the outcome of my visit earlier this week. They welcomed my feedback!
- Walt .
2/13/2015
GREAT experience
Very thorough and professional evaluation. Staff very responsive to needs.
- Michele .
2/11/2015
Everything I hoped for
At today's visit I received a thorough review of Dr Arsenault's evaluation of my spinal health and a recommended path to improving it. It was done at the appointment time as agreed upon, and with wonderful caring effort by the whole staff. The truth was not sugar coated, but hopeful. I look forward to positive results in a reasonable timeframe.
- Walt C
2/7/2015
Visit
Very professional
- Robert .
2/4/2015
Help has finally arrived.
I'm feeling much better from 1 visit. The pain I had for 4 months has improved. I think in 6 weeks I will see even better results. I've been going to chiropractors for 30 years so know what I'm talking about for my back. So far I'm impressed.
- Ellen D. .
1/23/2015
Visit
Excellent professional care
- Lynda .
1/22/2015
After One week
After one week the symptoms are the same as when I with to see Dr.Arsenault. I will wait another week to see if my back improves. Everyone is very courteous at the office. I have seen the Nutritionist and I have asked for a better description of the supplements he is recommending. Everything was given in a short period of time and me absorption did not work that fast.
Because of the short period of time I am waiting to seen some results before I give a recommendation to anyone.
- Thomas .
1/21/2015
It was a good experience
I had a good experience on my first visit. Dr. Arsenault is very thorough. The decompression table felt very good.
My only issue was that we received four reminders for this visit. Other than that, everything was very good.
- Kathryn .
1/18/2015
Just started visits
1st day was very thorough
- Tom .
1/15/2015
Excellent first visit, exam. Looking forward to feeling better. Elaine Knight
- Elaine .
1/14/2015
Good Experience
I had a screening and evaluation quickly then sent across the street for x-rays which made the visit very efficient. The next day my x-rays had been evaluated by the Dr. and my therapy began. No side effects from procedure and another appointment was scheduled quickly. Very good experience from front desk to assistant, to Dr and out the front door.
- Sadie .
1/6/2015
I am going back. Your staff is alert and professional and I have recommend to a number of friends and other West Virginia Partners that the total attitude is one that is to the point with no question is left that the facts to help you and explained to you!!!!!
- George A .
1/6/2015
Looking forward to learning more about my treatment plan as it evolves.
- david .
1/6/2015
Excellent
Dr.A and staff are professional and easy to work with. Dr.A is a great Chiropractor.
- Sandie .
12/30/2014
Thank you for seeing me early!
I made a mistake about my appointment time, but Dr. Rob accommodated me anyway.
He not only addressed my back problem, but also a new problem with my neck. I am totally satisfied with my treatment so far.
- Donna .
12/23/2014
Very professional and I usually come away feeling I am on the road to better health. His staff is super and very caring.
- Nancy .
12/18/2014
Feedback
The treatment today was very good. Maybe it is too early in the course of my overall treatment, but it would be helpful get some feedback on progress.
- Andy .
12/17/2014
Terrific Experience
I have always been treated with the utmost respect and professionalism by Dr. Arsenault and his staff. The level of care is top notch.
- Michael .
12/11/2014
